OpenAI’s upgraded ChatGPT Enterprise seeks to ‘elevate’ generative AI use in workplace

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OpenAI, makers of the generative AI platform ChatGPT, have announced the launch of a new version of the chatbot for enterprises with privacy and security at the core.

OpenAI stated that ChatGPT Enterprise will offer users unlimited access to GPT-4, the ability to process longer inputs, and advanced customization features.

Other perks offered by the new product include enterprise-grade security using AES 256 data encryption at rest and TLS1.2+ in transit. In its blog post, OpenAI said its ChatGPT Enterprise will be two times faster than previous offerings. It will not be hindered by any usage caps, pushing the frontiers for using generative AI in the workplace.

“We believe AI can assist and elevate every aspect of our working lives and make teams more creative and productive,” said OpenAI. “Today marks another step towards an AI assistant for work that helps with any task, is customized for your organization, and that protects your company data.”

Unlike other iterations of ChatGPT, OpenAI says it will not rely on user data to train its AI models, giving users more control. With a priority for usage in the work environment, ChatGPT Enterprise offers shareable chat templates for collaboration and free credits for organizations seeking to extend OpenAI into a custom solution.

The AI developer confirmed that it will be shipping a range of features in the coming months for ChatGPT Enterprise. Top on the list for the company is Power Tools, including an upgrade of its Advanced Data Analysis for corporate use and tailor-made solutions for job roles.

OpenAI says the rollout of the enterprise solution has been in the works since the launch of ChatGPT in 2022. Per the statement, 80% of Fortune 500 companies have adopted ChatGPT, with top executives seeking “a simple and safe way of deploying it in their organization.”

After testing with a handful of firms, ChatGPT says it is ready to onboard several enterprises over the coming months, with the pricing for the offering not publicly disclosed.

Innovating through the storms

As global regulators scramble to mitigate AI risks in key industries, including finance, Web3, and health, OpenAI is in the eye of the storm with several probes in multiple jurisdictions.

In July, an investigation was conducted by the U.S. Federal Trade Commission (FTC) to look into OpenAI’s internal affairs over claims that the company may have breached consumer protection laws via its data security practices. Last month, the company was forced to take down its AI detection tool over low accuracy rates, barely six months after its launch.

Despite facing regulatory troubles and technical issues, the firm has continued pushing the frontiers for generative AI with several innovations.

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