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Sanjay Malhotra

RBI backs AI use for customer grievance resolution
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27 March, 2025

RBI backs AI use for customer grievance resolution

The newly appointed RBI chief cautioned that as the Indian banking sector adopts AI, financial institutions must still prioritize ethical...
RBI selected for digital transformation award by Central Banking
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20 March, 2025

RBI selected for digital transformation award by Central Banking

The RBI has gained international praise from Central Banking for its digital transformation of digital initiatives: “Pravaah” and “Sarthi” systems.
RBI sets sights on UPI expansion, payment linkages
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17 March, 2025

RBI sets sights on UPI expansion, payment linkages

With the growing popularity of UPI in and outside of India, the RBI is exploring linking other systems to enhance...
Emerging tech add to uncertain economic outlook: RBI
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6 January, 2025

Emerging tech add to uncertain economic outlook: RBI

India may be one of the leading economies in terms of technological advancements, but new RBI Governor Sanjay Malhotra cautioned...
RBI sees CBDC as future of money; eyes nationwide rollout of ULI
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19 December, 2024

RBI sees CBDC as future of money; eyes nationwide rollout of ULI

RBI's outgoing governor, Shaktikanta Das, sees that CBDC will likely become the future of money, while his successor looks at...
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